FAQ
Yes, we have a wide range of powered sites of different size and shape to accommodate caravans, motorhomes, camper trailer, campervans or tents.
Yes, we do. We have modern, clean amenities with hot showers.
No, we don’t. Maximum length of stay per booking is 50 days. Please refer to the park rules for more information.
Yes, we love to welcome your pooches to our park! Dogs are welcome provided they are on leash, cleaned up after and well behaved. We have 2 pet friendly cabins that can host your furry friend.
Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. Early departure prior, or late arrival to the reserved date, no refund will be made.
Booking Terms & Cancellation Policy
All reservations require full payment when the booking is made.
On arrival we require a valid payment card to be kept on file for any additional charges incurred throughout your stay.
Payment details will be kept securely on file 14 days after the original departure date of the reservation unless a future reservation with the same Guest Profile exists.
Any extra guests must be paid for upon arrival.
Cancellations outside of the below date ranges will incur a $25.00 cancellation fee, or you may choose to hold the full payment as a credit for a future booking. Cancellation within the below date ranges will result in forfeiture of the total payment.
Off-peak seasons: 7 days prior to arrival
Peak seasons: 14 days prior to arrival
Peak seasons are any long weekend, school holidays, Melbourne Cup weekend, Easter weekend, Christmas and local or special events. Winter peak for cabins only extends from June school holidays through to end of August. Off-peak season is other periods outside peak season
Seasonal campaigns may be promoted with a non-refundable cancellation policy. Where applicable this will be clearly displayed in the rate details during the booking process.
We do not refund for early departures, Covid or weather-related cancellations.
Prices are subject to change without notice.
We do not refund weather related cancellations.
Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. If there is an early departure prior, or late arrival to the reserved date, no refund will be made.
We don’t offer year-round on-site van storage; however, during the ski season, we run a special promotion called “Winter Base Camp.”
This allows guests to leave their caravan on-site for the entire ski season at a reduced daily cost. You’ll only pay the regular nightly rate on the nights you stay. Please note, the site must be vacated at the end of the ski season. To take advantage of the Winter Base Camp offer, simply contact our friendly park staff directly.